CLINIC BILINGUAL RECEPTIONIST (SPANISH)

We're #hiring!

You belong here if:

You are called to make an impact in greater Grand Rapids;

You are called to help men, women and children overcome homelessness;

You see value and potential in every human being no matter how broken they are;

You rejoice in seeing lives transformed forever;

You are called to demonstrate the compassion of Jesus to everyone.

Summary

Job Duties

  • Secures Patient Registration for the Dental, Vision, Chiropractic clinics to include VCM entries, HIPPA forms and Medical History
  • Screen calls and checks dental clinic emails and Great Lakes Referral system
  • Schedule appointments for guests/staff seeking Legal Advisory Services
  • Manage the activities and order in the waiting area and address security issues
  • Maintain Outlook calendar schedules for providers and patient schedules for all clinics
  • Insurance verification for all clinics
  • Complete forms, charts and Eagle Soft entries for the clinical areas by end of day
  • Responsible for Lab orders for the Vision clinic
  • Maintain inventory of supplies for the Vision and Chiropractic clinics.  Forms for the Legal services

Leadership Competencies

  • Vision and Strategy - clear picture of future state and actions to achieve it
  • Fiscal Responsibility (Organization) - wise use of monetary resources
  • Business Acumen - intuitive and applicable understanding of the local, state and national issues and policies relating to rescue missions
  • External Awareness - up to date on local and national influences

Management Competencies

  • Area Expertise - viewed as having expert level knowledge
  • Problem Solving and Decision Making - ability to reach the best possible outcome
  • Conflict Resolution - facilitate a peaceful end to conflict
  • Building and Maintaining  Relationships - positive and productive relationships
  • Change Management - transitioning others to a desired future state
  • Team Building and Management - team members are supportive, equipped, inspired and respectful
  • Financial Responsibility (Department) - wise use of monetary resources
  • Business Acumen - intuitive and applicable understanding of the organization
  • Customer Experience - exceed customer expectations
  • Servant Leadership - serve all levels of the ministry with the heart of Jesus

Core Competencies

  • Faith - Commitment to faith-based approach to advocacy for the guests
  • Sensitivity - competently communicate across racial, class and cultural divides
  • Attendance/Punctuality - reliable and dependable
  • Communication - prompt, courteous, respectful, helpful, appropriate, correct
  • Initiative - takes appropriate action without being asked
  • Attitude - positive and supportive of the work and organization
  • Team Participation - supports and helps others
  • Accountability - demonstrates responsibility
  • Cooperation - willing to hear the thoughts of others and work toward a common goal
  • Integrity/Credibility - honest and adheres to moral and ethical principles; trustworthy
  • Compassion - concern for the sufferings or misfortunes of others, leading to action and advocacy

Skills/Qualifications

High School graduate (or equivalent). Knowledge of professional office environment.  Operate logically and firmly on crisis situation.  Good time management skills.  Working hours must match providers working hours.  High level of confidentiality in regards to health matters and clientele. Proficient in Microsoft Outlook as well as general skills with Word and Excel.  Studious with new processes and software programs.  Experience with Scan-X or comparable software is preferred.

Working Conditions

  • Regular standing, walking, climbing, crouching, bending, pushing, or pulling
  • Understand, speak, read, and write fluent English
  • Required to talk and  hear
  • Able to lift up to 50 lbs.
  • Able to use fine motor hand functions
  • Frequently exposed to varying temperatures from below 32 degrees to above 80 degrees

Denomination:

Phone: 
6164548249

Employment Type:

Job Type:

Contact Name: 
MEL TROTTER MINISTRIES
Street: 
225 Commerce Ave SW
City: 
Grand Rapids

State:

Zip: 
49503
Email Address: 
How to Apply: 
Print the application and complete it Application for Employment E-mail, fax, or mail completed application (along with a cover letter and resume, if appropriate) to: Employment Opportunity Mel Trotter Ministries 225 Commerce Ave. SW Grand Rapids, MI 49503 E-mail: jobs@meltrotter.org Phone: 616-454-8249 Fax: 616-454-5255