We're #hiring!

You belong here if:

You are called to make an impact in greater Grand Rapids;

You are called to help men, women and children overcome homelessness;

You see value and potential in every human being no matter how broken they are;

You rejoice in seeing lives transformed forever;

You are called to demonstrate the compassion of Jesus to everyone.


This position is responsible for food preparation and serving three meals per day, including clean-up and sanitation, under the direction of the Chef.  The candidate must have previous kitchen experience as well as knowledge of the food industry.   The right person is someone who should possess excellent people skills and be a proactive listener, be compassionate and have empathy.

Job Duties

  • Preparation, set-up, and service of breakfast, lunch, and dinner
  • Completing necessary daily food production as required
  • Supervise meal services as well as cleanup of kitchens, dining room, and dishwashing areas
  • Direct and supervise volunteers and program  guests in daily kitchen operations
  • Organization and maintenance of kitchen area
  • Monitor health standards of program guests and volunteers (i.e. hand washing, gloves, hairnets, illness, etc.)
  • Ensure that all meals are served on time
  • Appropriately handle and store food deliveries as well as food donations
  • Make sure that all food is handled and stored properly before, during, and after meal services
  • Support all volunteers and program guests in daily operations. Inspire them with the Mel Trotter vision and mission. Stay connected with them by keeping channels of communication open both ways. Make sure that they feel appreciated for what they are doing.

Leadership Competencies

  • Vision and Strategy - clear picture of future state and actions to achieve it
  • Fiscal Responsibility (Organization) - wise use of monetary resources
  • Business Acumen - intuitive and applicable understanding of the local, state and national issues and policies relating to rescue missions
  • External Awareness - up to date on local and national influences

Management Competencies

  • Area Expertise - viewed as having expert level knowledge
  • Problem Solving and Decision Making - ability to reach the best possible outcome
  • Conflict Resolution - facilitate a peaceful end to conflict
  • Building and Maintaining  Relationships - positive and productive relationships
  • Change Management - transitioning others to a desired future state
  • Team Building and Management - team members are supportive, equipped, inspired and respectful
  • Financial Responsibility (Department) - wise use of monetary resources
  • Business Acumen - intuitive and applicable understanding of the organization
  • Customer Experience - exceed customer expectations
  • Servant Leadership - serve all levels of the ministry with the heart of Jesus

Core Competencies

  • Faith - Commitment to faith-based approach to advocacy for the guests
  • Sensitivity - competently communicate across racial, class and cultural divides
  • Attendance/Punctuality - reliable and dependable
  • Communication - prompt, courteous, respectful, helpful, appropriate, correct
  • Initiative - takes appropriate action without being asked
  • Attitude - positive and supportive of the work and organization
  • Team Participation - supports and helps others
  • Accountability - demonstrates responsibility
  • Cooperation - willing to hear the thoughts of others and work toward a common goal
  • Integrity/Credibility - honest and adheres to moral and ethical principles; trustworthy
  • Compassion - concern for the sufferings or misfortunes of others, leading to action and advocacy


  • One to two years experience in the food service industry is preferred
  • ServSafe certification is required

 Working Conditions

  • Regular standing, walking, climbing, crouching, bending, pushing, or pulling
  • Understand, speak, read, and write fluent English
  • Required to talk and  hear
  • Able to lift up to 50 lbs.
  • Able to use fine motor hand functions
  • Frequently exposed to varying temperatures from below 32 degrees to above 80 degrees



Employment Type:

Job Type:

Contact Name: 
225 Commerce Ave SW
Grand Rapids


Email Address: 
How to Apply: 
Print the application and complete it Application for Employment E-mail, fax, or mail completed application (along with a cover letter and resume, if appropriate) to: Employment Opportunity Mel Trotter Ministries 225 Commerce Ave. SW Grand Rapids, MI 49503 E-mail: jobs@meltrotter.org Phone: 616-454-8249 Fax: 616-454-5255