We're #hiring!

You belong here if:

You are called to make an impact in greater Grand Rapids;

You are called to help men, women and children overcome homelessness;

You see value and potential in every human being no matter how broken they are;

You rejoice in seeing lives transformed forever;

You are called to demonstrate the compassion of Jesus to everyone.


This position provides guests that are exiting the program and into housing, the support needed for sustainability in maintaining permanent housing. To determine needs for the after-care service, the specialist works with each person to develop a personalized plan. Most services are field-based and require travel to and from the guest’s permanent home. The specialist also makes necessary referrals for community services that a former guest might need.  The right person is someone who should possess excellent people skills and be a proactive listener, be compassionate and have empathy.

Job Duties

  • Provides case management (referrals, service coordination, goal identification)
  • Conducts home visits as determined by the needs of guests
  • Assists guests with identifying community services for continued success in maintaining stable housing
  • Develops an after care plan with guests prior to their exit from shelter
  • Advocates for guests as they build their worn support network in the community.

Core Competencies

  • Faith - Commitment to faith-based approach to advocacy for the guests
  • Sensitivity - competently communicate across racial, class and cultural divides
  • Attendance/Punctuality - reliable and dependable
  • Communication - prompt, courteous, respectful, helpful, appropriate, correct
  • Initiative - takes appropriate action without being asked
  • Attitude - positive and supportive of the work and organization
  • Team Participation - supports and helps others
  • Accountability - demonstrates responsibility
  • Cooperation - willing to hear the thoughts of others and work toward a common goal
  • Integrity/Credibility - honest and adheres to moral and ethical principles; trustworthy
  • Compassion - concern for the sufferings or misfortunes of others, leading to action and advocacy


  • Bachelor’s Degree in Human Services preferred
  • Minimum 3 years’ experience in a similar role
  • Proven experience in the development and implementation of programs
  • Proficient in Microsoft Outlook, Word, Excel and PowerPoint   

Working Conditions

  • Regular standing, walking, climbing, crouching, bending, pushing, or pulling
  • Understand, speak, read, and write fluent English
  • Required to talk and  hear
  • Able to lift up to 50 lbs.
  • Able to use fine motor hand functions
  • Frequently exposed to varying temperatures from below 32 degrees to above 80 degrees



Employment Type:

Job Type:

Contact Name: 
225 Commerce Ave SW
Grand Rapids


Email Address: 
How to Apply: 
Print the application and complete it Application for Employment E-mail, fax, or mail completed application (along with a cover letter and resume, if appropriate) to: Employment Opportunity Mel Trotter Ministries 225 Commerce Ave. SW Grand Rapids, MI 49503 E-mail: jobs@meltrotter.org Phone: 616-454-8249 Fax: 616-454-5255