We're #hiring!

You belong here if:

You are called to make an impact in greater Grand Rapids;

You are called to help men, women and children overcome homelessness;

You see value and potential in every human being no matter how broken they are;

You rejoice in seeing lives transformed forever;

You are called to demonstrate the compassion of Jesus to everyone.


This position is responsible for overseeing, guiding, and directing the Human Resources Department. It will lead all Human Resource practices to provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. The right person is someone who should possess excellent people skills and be a proactive listener, be compassionate, and have empathy.

Job Duties

  • Authorize purchase of necessary equipment
  • Develop, implement, and evaluate the financial programs and supporting information systems to include budgeting, tax planning, real estate, legal affairs and conservation of assets
  • Approve and coordinate changes and improvements in automated financial and IT management information systems for the company
  • Ensure compliance with local, state, and federal budgetary requirements, including Generally Accepted Accounting Procedures (GAAP) and Generally Accepted Auditing Standards (GAAS)
  • Oversee the approval and processing of revenue, expenditure, and position control documents, department budgets, mass salary updates, ledger, and account maintenance and data entry
  • Develop and direct the implementation of strategic business and/or operational plans, projects, programs, and systems for areas of responsibility
  • Represent areas of responsibility at board meetings
  • Ensure department’s ministry, work, and outcomes align with the mission and vision of MTM
  • Oversee the development and implementation of new plans/programs to provide a higher level of service to those we serve
  • Develop and foster collaborative relationships with social service, housing, and employment agencies, as well as, businesses, and other community-based organizations to better meet the needs of the homeless
  • Represent the organization in the community and actively support fund raising, marketing, and public relations strategies and goals
  • Lead the response to Crisis and Intervention Plans, as needed
  • Ensure the buildings and grounds are clean, in good repair, and present a positive image of MTM 
  • Take action to address negative trends or concern areas
  • Talent Acquisition;
  • Performance management and improvement systems;
  • Organization development;
  • Employment and compliance to regulatory concerns;
  • Employee orientation, development, and training;
  • Policy development and documentation;
  • Industry Trends;
  • Employee relations;
  • Company-wide committee facilitation;
  • Company employee and community communication;
  • Compensation and benefits administration;
  • Employee safety, welfare, wellness and health;
  • Employee services and counseling.


Leadership Competencies

  • Vision and Strategy - clear picture of future state and actions to achieve it
  • Fiscal Responsibility (Organization) - wise use of monetary resources
  • Business Acumen - intuitive and applicable understanding of the local, state and national issues and policies relating to rescue missions
  • External Awareness - up to date on local and national influences

Management Competencies

  • Area Expertise - viewed as having expert level knowledge
  • Problem Solving and Decision Making - ability to reach the best possible outcome
  • Conflict Resolution - facilitate a peaceful end to conflict
  • Building and Maintaining  Relationships - positive and productive relationships
  • Change Management - transitioning others to a desired future state
  • Team Building and Management - team members are supportive, equipped, inspired and respectful
  • Financial Responsibility (Department) - wise use of monetary resources
  • Business Acumen - intuitive and applicable understanding of the organization
  • Customer Experience - exceed customer expectations
  • Servant Leadership - serve all levels of the ministry with the heart of Jesus

Core Competencies

  • Faith - Commitment to faith-based approach to advocacy for the guests
  • Sensitivity - competently communicate across racial, class and cultural divides
  • Attendance/Punctuality - reliable and dependable
  • Communication - prompt, courteous, respectful, helpful, appropriate, correct
  • Initiative - takes appropriate action without being asked
  • Attitude - positive and supportive of the work and organization
  • Team Participation - supports and helps others
  • Accountability - demonstrates responsibility
  • Cooperation - willing to hear the thoughts of others and work toward a common goal
  • Integrity/Credibility - honest and adheres to moral and ethical principles; trustworthy
  • Compassion - concern for the sufferings or misfortunes of others, leading to action and advocacy


  • Minimum Bachelor’s Degree in Business, Human Resources, or a related field
  • This position requires to be multi-tasked and able lead all aspects of the Human Resources Department
  • Ability to work directly with executive staff in developing long range goals and objectives
  • Detail orientated individual with excellent written and oral communication skills
  • Working knowledge and experience with information and technology systems 
  • Prefer 4-6 years in Human Resource field
  • Must be in agreement with the goals and objectives of Mel Trotter Ministries.

Working Conditions

  • Regular standing, walking, climbing, crouching, bending, pushing, or pulling
  • Understand, speak, read, and write fluent English
  • Required to talk and  hear
  • Able to lift up to 50 lbs.
  • Able to use fine motor hand functions
  • Frequently exposed to varying temperatures from below 32 degrees to above 80 degrees



Employment Type:

Job Type:

Contact Name: 
225 Commerce Ave SW
Grand Rapids


Email Address: 
How to Apply: 
Print the application and complete it Application for Employment E-mail, fax, or mail completed application (along with a cover letter and resume, if appropriate) to: Employment Opportunity Mel Trotter Ministries 225 Commerce Ave. SW Grand Rapids, MI 49503 E-mail: Phone: 616-454-8249 Fax: 616-454-5255